Payment and Insurance

When scheduling your initial appointment, an office assistant will ask about your medical insurance plan and assist you in determining your coverage for our services. Copays and deductibles are expected at the time of service, as well as any service not covered by your insurance. We accept cash, checks and credit cards (MasterCard, Visa, American Express, and Discover). Please have your insurance card(s) available when you call. We accept many insurance plans which may cover all or part of your visit fee. Once you schedule your initial appointment, we will verify your coverage. The following is a partial list of accepted insurances. There are many other plans which may provide coverage at our office.

  • Aetna
  • Blue Cross Blue Shield
  • Champus/Tricare
  • Cigna
  • Consolidated Health Plans PPO
  • GIC Plan / Commonwealth Indemnity Plan / Plus Plan PPO
  • Health New England
  • Medicare
  • Pioneer Health Plans
  • Tufts Health Plans
  • United Health Care

If you do not have insurance coverage, we can quote you the anticipated fee for your service. Payment is expected at the time of your visit. We accept cash, checks and credit cards (MasterCard, Visa, American Express, and Discover).

Fragrance-Free Policy

All visitors to our office are requested to avoid using scented products, or wearing clothing which has had contact with scented products (i.e., perfumes, colognes, lotions, hair products, laundry detergent, fabric softener, dryer sheets, oils, smoke, bug repellent, etc.). The fumes from these products may cause some of our patients to suffer adverse reactions. Thank you for your cooperation with this policy.

Appointment Cancellations

We request 24-hours notice of cancellation for all appointments.   If necessary, messages may be left on our answering machine after hours.  A fee may be charged for missed appointments or late cancellations.

Privacy

Click here to download our Notice of Privacy Practices.

Directions

From I-91 (north or south), take exit 18. The exit will come to a “T.” Turn left on Pleasant St./Route 5. Proceed ½ mile to #395, on your left, just after the blue ATM. Park on either side of the building. The main entrance faces Pleasant Street. From downtown Northampton, take Pleasant Street ½ mile to #395. You’ll see us on the right, after Northampton Bicycle and the plaza with the UPS Store. Park on either side of the building. The main entrance faces Pleasant Street.

Map

Office Hours

* Wednesday hours have changed to 11:30am – 7:00pm

  • Monday 9-5
  • Tuesday 9-5
  • Wednesday 11:30-7:00pm*
  • Thursday 9-5
  • Friday 9-12

Holiday Hours 2017

  • Memorial Day- Monday, May 29th
  • Independence Day- Monday-Tuesday, July 3rd and 4th
  • Labor Day, Monday- September 4th
  • Columbus Day, Monday- October 9th
  • Thanksgiving, Thursday- Friday, November 23rd and 24th
  • Christmas, Monday- December, 25th
  • New Year’s Day- Monday, 1/1/18