{"id":761,"date":"2023-11-20T15:16:42","date_gmt":"2023-11-20T15:16:42","guid":{"rendered":"https:\/\/northamptonintegrativemedicine.com\/?page_id=761"},"modified":"2026-03-03T16:25:53","modified_gmt":"2026-03-03T16:25:53","slug":"office-information","status":"publish","type":"page","link":"https:\/\/northamptonintegrativemedicine.com\/index.php\/office-information\/","title":{"rendered":"Office Information"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"761\" class=\"elementor elementor-761\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a22796 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2a22796\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fxm5rsv elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"fxm5rsv\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5626029\" data-id=\"5626029\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62532af elementor-widget elementor-widget-heading\" data-id=\"62532af\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Office Information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4b1c5ef\" data-id=\"4b1c5ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d837b3e elementor-widget elementor-widget-heading\" data-id=\"d837b3e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Fragrance Free Policy<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f95782d elementor-widget elementor-widget-text-editor\" data-id=\"f95782d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>All visitors to our office are requested to avoid using scented products, or wearing clothing which has had contact with scented products or chemical fumes. \u00a0Severe reactions can occur in some of our patients, even in the absence of a noticeable aroma. \u00a0We recommend using unscented personal products.\u00a0 <strong>If you forget to<\/strong>\u00a0<strong>comply, we may need to reschedule your appointment. \u00a0<\/strong>\u00a0Thank you for your cooperation with this policy. \u00a0\u00a0<strong>\u00a0<\/strong><\/p><ul><li><strong>NO Scented Hair Products, Lotions, Perfumes or<\/strong><strong>\u00a0Colognes<\/strong><\/li><li><strong>NO Scented Laundry Detergents or Dryer Sheets<\/strong><\/li><li><strong>NO Essential Oils<\/strong><\/li><li><strong>NO Tobacco Smoke<\/strong><\/li><li><strong>NO Moth Balls, Insect Repellant,<\/strong><strong>\u00a0Dry Cleaning Fluids or Gasoline.<\/strong><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eca957a elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"eca957a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ebb8516\" data-id=\"ebb8516\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75574dc elementor-list-item-link-full_width ha-has-bg-overlay elementor-widget elementor-widget-icon-list\" data-id=\"75574dc\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/northamptonintegrativemedicine.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#hours\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Office Hours<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#membership\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Membership<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#cancellations\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Appointment Cancellations<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#payment\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Payment and Insurance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#directions\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Directions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f22df5f\" data-id=\"f22df5f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78b8d39 elementor-widget elementor-widget-heading\" data-id=\"78b8d39\" data-element_type=\"widget\" id=\"hours\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Office Hours <\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8ea825 elementor-widget elementor-widget-text-editor\" data-id=\"a8ea825\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #0b9999;\"><strong>Our regular Office Hours<\/strong><\/span><\/p><ul><li>Monday 9:00AM &#8211; 5:00PM<\/li><li>Tuesday 9:00AM &#8211; 5:00 PM<\/li><li>Wednesday 11:30AM &#8211; 7:00PM\u00a0<\/li><li>Thursday 9:00AM &#8211; 5:00PM<\/li><li>Friday\u00a0 9:00AM &#8211; 12:00PM<strong><br \/><\/strong><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #118c9f;\"><strong>NOTE:<\/strong><\/span>\u00a0\u00a0Our laboratory closes 1\/2 hour before the\u00a0office closes.\u00a0<strong>\u00a0<span style=\"color: #118c9f;\"><em>Appointments are required for blood draws \u2013 we are unable to accommodate walk-ins.<\/em><\/span><\/strong><\/p><h5 data-fontsize=\"16\" data-lineheight=\"24px\">\u00a0<\/h5><h5 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"16\" data-lineheight=\"24px\"><span style=\"color: #118c9f;\"><strong>Holiday Hours\u00a0<\/strong>2026\u00a0 <span style=\"color: #ff0000;\"><strong>Closed<\/strong><\/span><\/span><\/h5><ul><li>Memorial Day- \u00a0 \u00a0Monday, May 25, 2026<\/li><li>Juneteenth-\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Friday, June 19, 2026<\/li><li>Labor Day-\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Monday, September 7, 2026<\/li><li>Columbus Day-\u00a0 \u00a0Monday, October 12, 2026<\/li><li>Thanksgiving-\u00a0 \u00a0 \u00a0<span style=\"color: #118c9f;\"><strong>Open Wednesday, 11\/25\/26\u00a0 9:00 \u2013 3:00pm<\/strong>;\u00a0 <span style=\"color: #000000;\">\u00a0<span style=\"color: #808080;\">Closed on Thursday 11\/26 &amp; Friday 11\/<\/span><\/span><\/span>27<\/li><li>Christmas-\u00a0 <span style=\"color: #118c9f;\"><strong>Open Wednesday 12\/23\/26 9:00 &#8211; 3:00pm;<\/strong><\/span>\u00a0 Closed Thursday 12\/24 &amp; Friday 12\/25\u00a0<\/li><li>New Year\u2019s-\u00a0 Thursday, December 31, 2026 &amp; Friday January 1, 2027<\/li><\/ul><h6 data-fontsize=\"16\" data-lineheight=\"24px\">\u00a0<\/h6><h6 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"16\" data-lineheight=\"24px\"><span style=\"color: #118c9f;\"><strong>Allergy Treatment:\u00a0 \u00a0\u00a0<\/strong>\u00a0<span style=\"color: #808080;\">Allergy injections are currently administered on a walk-in basis on:<\/span><\/span><\/h6><p>\u00a0 \u00a0 <span style=\"color: #026170;\">Tuesday 10:00-12:00 &amp; 1:30-4:30pm\u00a0 \u00a0 \u00a0 Wednesday 11:30-3:00 &amp; 4:00-6:30pm\u00a0 \u00a0 \u00a0 \u00a0Thursday 10:00-12:00 &amp; 1:30-4:30pm\u00a0\u00a0<\/span><\/p><p><strong><span style=\"color: #118c9f;\">Vitamins, Herbs and Supplements:<\/span> <\/strong>Established patients can purchase supplements at our office during regular office hours.\u00a0 Orders can also be placed by calling our secure supplement refill line (413) 584-7787 ext. 301 or through <a href=\"https:\/\/us.fullscript.com\/welcome\/dlynch1709321918\/store-start\">Fullscript.<\/a>\u00a0 We also offer shipping by UPS ground service for an additional fee. \u00a0 Shipments generally arrive in 2-3 business days.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-038946b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"038946b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Membership Information<br><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-beb2157 elementor-widget elementor-widget-text-editor\" data-id=\"beb2157\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>While we do operate under an insurance model for our more traditional services, including appointments and allergy services, we charge a yearly membership fee which covers the unique nontraditional integrative services that we incorporate in your care.<\/p><p>To the extent we provide you with conventional medical care, we will bill your health insurance for your office visits and\/or allergy services provided it is in network with your plan. Membership applies to all patients regardless of insurance coverage or plan.<\/p><div id=\"row-row-65\" class=\"row\"><div class=\"formbuilder-paragraphElement form-group field-paragraphElement-1758289526888-0 row-65 col-md-12\"><div id=\"paragraphElement-1758289526888-0\" class=\"paraElementCss\"><div id=\"paragraphElement-1758289526888-0-para\">To schedule appointments and utilize our services, you will need to become a member.\u00a0\u00a0<\/div><\/div><\/div><\/div><p>The membership fee is renewed yearly on August 1<sup>st<\/sup>. The membership fee may not be billed to any insurance plan, the fee covers items we incorporate in your care that are not covered by your insurance. Payment plans are available to all patients upon request.<\/p><p>For more details including the fee schedule, payment plan options and how to become a member, please call our office. Thank you!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b6492d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5b6492d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-block-end:0;flex-grow:1;border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left 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.elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-638446a elementor-widget elementor-widget-heading\" data-id=\"638446a\" data-element_type=\"widget\" id=\"appointment\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Appointment Cancellations &amp; Illness Policy<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81c05af elementor-widget elementor-widget-text-editor\" data-id=\"81c05af\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><strong>Appointment Cancellations:<\/strong><\/span> We require <strong>24-business hours notice<\/strong> of cancellation or reschedule for all appointments.\u00a0\u00a0 If necessary, messages may be left on our answering machine after hours. We charge a $50 fee for missed appointments or late cancellations with our practitioners or allergy department for established patients. For appointments with our IV department, it is a fee of 50% of the treatment cost.<\/p><p>For New Patient appointments we charge a fee of $310 for a missed appointment or late cancellation, <strong>24-business hours notice<\/strong>\u00a0is required for all cancellations.<\/p><p>We thank our patients for their understanding, these policies are out of respect for our practitioners, staff and other patients. Missing, late canceling or arriving 15+ minutes past the scheduled appointment time prevents our staff from offering these appointments to other patients.<\/p><p><span style=\"text-decoration: underline;\"><strong>Illness Policy:<\/strong><\/span>\u00a0 If you, or someone you have been in close contact with, have had cold, flu or COVID symptoms in the past 10 days, please call our office to inform us prior to coming in. We will ask you some screening questions to determine if it is appropriate for you to come into the office.<\/p><p>Many of our patients are severely immune compromised and we do our best to maintain a safe and healthy environment for all our patients. Thank you for your understanding!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e7d732 elementor-widget elementor-widget-heading\" data-id=\"8e7d732\" data-element_type=\"widget\" id=\"payment\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Insurances We Accept<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db34c66 elementor-widget elementor-widget-text-editor\" data-id=\"db34c66\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We accept many insurance plans which may cover all or part of your visit fee. Once you submit your intake for an initial appointment, a patient coordinator will call you to book your initial appointment and inform you if we are in network with your insurance plan. Below is a list of plans which may provide coverage at our office.<\/p><ul><li>Aetna<\/li><li>Blue Cross Blue Shield<\/li><li>Champ VA<\/li><li>Cigna<\/li><li>Empire<\/li><li>Harvard Pilgrim HMO\/PPO<\/li><li>Health New England HMO\/PPO<\/li><li>Health Plans Incorporated<\/li><li>Humana<\/li><li>Mass General Brigham<\/li><li>Medicare<\/li><li>Meritain Health<\/li><li>Oxford Health<\/li><li>PHCS\/Multiplan<\/li><li>Student Resources<\/li><li>Tricare<\/li><li>Tufts Health Plans (No coverage for: Spirit, Tufts Direct &amp; Tufts Healthy Together)<\/li><li>UMR<\/li><li>United Health Care<\/li><li>US Family Health Plan<\/li><li>Wellfleet<\/li><li>Wellpoint<\/li><li>Well Care Health<\/li><\/ul><p>\u00a0<\/p><p><strong>Plans that do not provide coverage with our office include:<\/strong> MassHealth and Medicaid plans, Fallon Direct Care HMO and Workers Comp. The following Medicare Replacement Plans also do not provide coverage with our office: Connecticare, Fallon, Commonwealth Care Alliance and Harvard Pilgrim.<\/p><p>If you do not have insurance coverage, we can quote you the anticipated fee for your service. Payment is expected at the time of your visit. We accept cash, checks and credit cards (MasterCard, Visa, American Express, and Discover).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0aeb3 elementor-widget elementor-widget-heading\" data-id=\"7a0aeb3\" data-element_type=\"widget\" id=\"directions\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Directions<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-775e524 elementor-widget elementor-widget-text-editor\" data-id=\"775e524\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>From I-91 (north or south)<\/strong>, take exit 23. The exit will come to a \u201cT.\u201d Turn left on Pleasant St.\/Route 5. Proceed \u00bd mile to 395 Pleasant St., on your left, just after the ATM. Park on either side of the building. The main entrance faces Pleasant Street.<\/p><p>From downtown Northampton, take Pleasant Street \u00bd mile to 395 Pleasant St. You\u2019ll see us on the right, after Northampton Bicycle and the plaza with the UPS Store, before the rotary. Park on either side of the building. The main entrance faces Pleasant Street.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00ad93d elementor-widget elementor-widget-heading\" data-id=\"00ad93d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Map<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d15aac elementor-widget elementor-widget-google_maps\" data-id=\"8d15aac\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-google_maps .elementor-widget-container{overflow:hidden}.elementor-widget-google_maps .elementor-custom-embed{line-height:0}.elementor-widget-google_maps iframe{height:300px}<\/style>\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Northampton%20Integrative%20Medicine%2C%20LLC%20395%20Pleasant%20Street%20Northampton%2C%20M&#038;t=m&#038;z=13&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Northampton Integrative Medicine, LLC 395 Pleasant Street Northampton, M\"\n\t\t\t\t\taria-label=\"Northampton Integrative Medicine, LLC 395 Pleasant Street Northampton, M\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Office Information Fragrance Free Policy All visitors to our office are requested to avoid using scented products, or wearing clothing which has had contact with scented products or chemical fumes. \u00a0Severe reactions can occur in some of our patients, even in the absence of a noticeable aroma. \u00a0We recommend using unscented personal products.\u00a0 If you forget to\u00a0comply, we may need to reschedule your appointment. \u00a0\u00a0Thank you for your cooperation with this policy. \u00a0\u00a0\u00a0 NO Scented Hair Products, Lotions, Perfumes or\u00a0Colognes NO Scented Laundry Detergents or Dryer Sheets NO Essential Oils NO Tobacco Smoke NO Moth Balls, Insect Repellant,\u00a0Dry Cleaning Fluids or Gasoline. Office Hours Membership Appointment Cancellations Payment and Insurance Directions Office Hours Our regular Office Hours Monday 9:00AM &#8211; 5:00PM Tuesday 9:00AM &#8211; 5:00 PM Wednesday 11:30AM &#8211; 7:00PM\u00a0 Thursday 9:00AM &#8211; 5:00PM Friday\u00a0 9:00AM &#8211; 12:00PM \u00a0 NOTE:\u00a0\u00a0Our laboratory closes 1\/2 hour before the\u00a0office closes.\u00a0\u00a0Appointments are required for blood draws \u2013 we are unable to accommodate walk-ins. \u00a0 Holiday Hours\u00a02026\u00a0 Closed Memorial Day- \u00a0 \u00a0Monday, May 25, 2026 Juneteenth-\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Friday, June 19, 2026 Labor Day-\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Monday, September 7, 2026 Columbus Day-\u00a0 \u00a0Monday, October 12, 2026 Thanksgiving-\u00a0 \u00a0 \u00a0Open Wednesday, 11\/25\/26\u00a0 9:00 \u2013 3:00pm;\u00a0 \u00a0Closed on Thursday 11\/26 &amp; Friday 11\/27 Christmas-\u00a0 Open Wednesday 12\/23\/26 9:00 &#8211; 3:00pm;\u00a0 Closed Thursday 12\/24 &amp; Friday 12\/25\u00a0 New Year\u2019s-\u00a0 Thursday, December 31, 2026 &amp; Friday January 1, 2027 \u00a0 Allergy Treatment:\u00a0 \u00a0\u00a0\u00a0Allergy injections are currently administered on a walk-in basis on: \u00a0 \u00a0 Tuesday 10:00-12:00 &amp; 1:30-4:30pm\u00a0 \u00a0 \u00a0 Wednesday 11:30-3:00 &amp; 4:00-6:30pm\u00a0 \u00a0 \u00a0 \u00a0Thursday 10:00-12:00 &amp; 1:30-4:30pm\u00a0\u00a0 Vitamins, Herbs and Supplements: Established patients can purchase supplements at our office during regular office hours.\u00a0 Orders can also be placed by calling our secure supplement refill line (413) 584-7787 ext. 301 or through Fullscript.\u00a0 We also offer shipping by UPS ground service for an additional fee. \u00a0 Shipments generally arrive in 2-3 business days. Membership Information While we do operate under an insurance model for our more traditional services, including appointments and allergy services, we charge a yearly membership fee which covers the unique nontraditional integrative services that we incorporate in your care. To the extent we provide you with conventional medical care, we will bill your health insurance for your office visits and\/or allergy services provided it is in network with your plan. Membership applies to all patients regardless of insurance coverage or plan. To schedule appointments and utilize our services, you will need to become a member.\u00a0\u00a0 The membership fee is renewed yearly on August 1st. The membership fee may not be billed to any insurance plan, the fee covers items we incorporate in your care that are not covered by your insurance. Payment plans are available to all patients upon request. For more details including the fee schedule, payment plan options and how to become a member, please call our office. Thank you! Appointment Cancellations &amp; Illness Policy Appointment Cancellations: We require 24-business hours notice of cancellation or reschedule for all appointments.\u00a0\u00a0 If necessary, messages may be left on our answering machine after hours. We charge a $50 fee for missed appointments or late cancellations with our practitioners or allergy department for established patients. For appointments with our IV department, it is a fee of 50% of the treatment cost. For New Patient appointments we charge a fee of $310 for a missed appointment or late cancellation, 24-business hours notice\u00a0is required for all cancellations. We thank our patients for their understanding, these policies are out of respect for our practitioners, staff and other patients. Missing, late canceling or arriving 15+ minutes past the scheduled appointment time prevents our staff from offering these appointments to other patients. Illness Policy:\u00a0 If you, or someone you have been in close contact with, have had cold, flu or COVID symptoms in the past 10 days, please call our office to inform us prior to coming in. We will ask you some screening questions to determine if it is appropriate for you to come into the office. Many of our patients are severely immune compromised and we do our best to maintain a safe and healthy environment for all our patients. Thank you for your understanding! Insurances We Accept We accept many insurance plans which may cover all or part of your visit fee. Once you submit your intake for an initial appointment, a patient coordinator will call you to book your initial appointment and inform you if we are in network with your insurance plan. Below is a list of plans which may provide coverage at our office. Aetna Blue Cross Blue Shield Champ VA Cigna Empire Harvard Pilgrim HMO\/PPO Health New England HMO\/PPO Health Plans Incorporated Humana Mass General Brigham Medicare Meritain Health Oxford Health PHCS\/Multiplan Student Resources Tricare Tufts Health Plans (No coverage for: Spirit, Tufts Direct &amp; Tufts Healthy Together) UMR United Health Care US Family Health Plan Wellfleet Wellpoint Well Care Health \u00a0 Plans that do not provide coverage with our office include: MassHealth and Medicaid plans, Fallon Direct Care HMO and Workers Comp. The following Medicare Replacement Plans also do not provide coverage with our office: Connecticare, Fallon, Commonwealth Care Alliance and Harvard Pilgrim. If you do not have insurance coverage, we can quote you the anticipated fee for your service. Payment is expected at the time of your visit. We accept cash, checks and credit cards (MasterCard, Visa, American Express, and Discover). Directions From I-91 (north or south), take exit 23. The exit will come to a \u201cT.\u201d Turn left on Pleasant St.\/Route 5. Proceed \u00bd mile to 395 Pleasant St., on your left, just after the ATM. Park on either side of the building. The main entrance faces Pleasant Street. From downtown Northampton, take Pleasant Street \u00bd mile to 395 Pleasant St. You\u2019ll see us on the right, after Northampton Bicycle and the plaza with the UPS Store, before the rotary. Park on either side of the building. The main entrance faces Pleasant Street. Map<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-761","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/northamptonintegrativemedicine.com\/index.php\/wp-json\/wp\/v2\/pages\/761"}],"collection":[{"href":"https:\/\/northamptonintegrativemedicine.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/northamptonintegrativemedicine.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/northamptonintegrativemedicine.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/northamptonintegrativemedicine.com\/index.php\/wp-json\/wp\/v2\/comments?post=761"}],"version-history":[{"count":133,"href":"https:\/\/northamptonintegrativemedicine.com\/index.php\/wp-json\/wp\/v2\/pages\/761\/revisions"}],"predecessor-version":[{"id":2486,"href":"https:\/\/northamptonintegrativemedicine.com\/index.php\/wp-json\/wp\/v2\/pages\/761\/revisions\/2486"}],"wp:attachment":[{"href":"https:\/\/northamptonintegrativemedicine.com\/index.php\/wp-json\/wp\/v2\/media?parent=761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}