Patient Portal Information

Patient Portal Information 2017-06-13T16:51:33+00:00

Dear Patients,

E-Mailed Appointment Reminders can Be Disregarded     

When you schedule an appointment ahead-of-time, you will receive both 

  •  a reminder phone call several days in advance 
  •  and an email reminder.    

However, our software also sends unintended and unnecessary email “reminders”:  

  •  when you are added to our schedule on the same day as your visit  
  •  when certain testing or treatment is documented in your medical record.   

Therefore, you can safely disregard emails that are:   FROM:  Northampton Integrative Medicine with a SUBJECT:  Appointment Reminder.

Portal Features Currently Available:

  • You can communicate with your provider(s) using portal messaging, located under the ‘Messaging‘ tab.  Choose ‘Message Type: Medical Problem‘ and a drop-down of names will appear.
  • Request prescription refills.
  • View upcoming and past scheduled visits.
  • View and manage your Health Record information. Send requests for updates if you see missing or incorrect information.
  • View, download or email an electronic copy of Visit Note Summaries or Health Summary.
  • Update your insurance, contact or personal information under My Account.
  • View Lab Results:  Because the portal has not consistently displayed lab results correctly, we are not posting results on the portal.  We will routinely mail you a copy of your results for your records.    However, if you would like a specific result posted, please call our medical records department (ext 130).

Click here to access the patient portal now